Published Date：Mar.2021
Industry：Chemical & Material
Pages：104 Table Number：124
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Summary As the world continues to deal with COVID-19, economies are moving into recession, under multiple adverse factors, the GDP of European and American countries in the second quarter suffered a historical contraction. At an annualized rate, the US GDP fell by 32.9% month on month, while the overall GDP of the euro zone fell by 12.1%. Moreover, the economic prospects of Europe and the United States in the third quarter under the epidemic situation are hardly optimistic. The resumption of work and production not only brought economic data back, but also triggered a rebound in the epidemic situation. At present, the United States is still the 'epicenter' of the global epidemic. The total number of confirmed cases has exceeded 4.8 million, and the epidemic situation in some European countries has also rebounded. Affected by this, more than 20 states in the United States have announced the suspension or withdrawal of part of the economic restart plan. Britain and Italy have also decided to extend the state of emergency. The rebound of the epidemic situation has posed considerable risks to the economic prospects of Europe and the United States. In the second quarter of this year, US GDP shrank by 9.5% on a month on month basis, or 32.9% at an annual rate, the largest decline since the 1940s. Data show that the sharp decline in personal consumption is the main drag on the U.S. GDP growth in the second quarter. Compared with the United States, Europe's economic contraction in the second quarter was smaller, but it was also the lowest on record, with Germany and France contracting more than 10%. According to the data released by the Federal Bureau of statistics, Germany's GDP fell by 10.1% in the second quarter after adjusting for prices, seasons and working days, the largest decline since the quarterly economic data were available in 1970. Thanks to the effective control and policy support of the new epidemic, China's economy rebounded sharply in the second quarter. The growth rate of manufacturing industry, which accounted for about 28% of GDP, rebounded sharply to 4.4% from the negative value in the first quarter. Chinese original equipment manufacturers (OEMs) and suppliers are ramping up production. And there are increased investments in digital footprints in manufacturing. OEMs in other parts of the world are offering incentives to drive sales. XYZResearch published a report for global Technical Support Outsourcing market in this environment. In terms of revenue, this research report indicated that the global Technical Support Outsourcing market was valued at USD XXX million in 2020, and it is expected to reach a value of USD XXX million by 2027, at a CAGR of XX % over the forecast period 2021-2027. Correspondingly, the forecast analysis of Technical Support Outsourcing industry comprises of China, USA, Japan, India, Korea and South America, with the production and revenue data in each of the sub-segments. The Accenture aims at producing XX K Units Technical Support Outsourcing in 2020, with XX % production to take place in global market, Collabera accounts for a volume share of XX %. Regional Segmentation (Value; Revenue, USD Million, 2026-2027) of Technical Support Outsourcing Market by XYZResearch Include China EU USA Japan India Southeast Asia South America Competitive Analysis; Who are the Major Players in Technical Support Outsourcing Market? Accenture Collabera Genpact HCL Technologies Infosys ... Major Type of Technical Support Outsourcing Covered in XYZResearch report: Pre-Sales Support Service Post-Sale Support Service Managed Technical Support Service Enterprise Technical Helpdesk Services Application Segments Covered in XYZResearch Market Information Technology Finance Human Capital Production & Manufacturing Telecommunication Automotive Energy & Utilities Education Media & Entertainment For any other requirements, please feel free to contact us and we will provide you customized report.
Table of Contents Global Technical Support Outsourcing Market Analysis 2021, With Top Companies, Production, Revenue, Consumption, Price and Growth Rate 1 Market Scope 1.1 Product Details and Introduction 1.1.1 Pre-Sales Support Service -Product Introduction and Major Manufacturers 1.1.2 Post-Sale Support Service -Product Introduction and Major Manufacturers 1.1.3 Managed Technical Support Service -Product Introduction and Major Manufacturers 1.1.4 Enterprise Technical Helpdesk Services -Product Introduction and Major Manufacturers 1.2 Market Snapshot 1.2.1 Major Companies Overview 1.2.2 Market Concentration 1.2.3 Six-Year Compound Annual Growth Rate (CAGR) 2 Global Technical Support Outsourcing Market Assessment, by Segmentation 2.1 Type Breakdown Estimates & Forecast, Sales Volume (2026-2027) 2.2 Type Breakdown Estimates & Forecast, Sales Value (2026-2027) 2.3 Application Breakdown Estimates & Forecast, by Application (2026-2027) 3 Regional Market Analysis 3.1 China Technical Support Outsourcing Market 3.1.1 Top Companies leading Technical Support Outsourcing Development in China (2016-2021) 3.1.2 Sales Value of Major Company in China Market (2016-2021) 3.1.3 China Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.1.4 Sales in China Market, by Type (2026-2027) 3.2 EU Technical Support Outsourcing Market 3.2.1 Top Companies leading Technical Support Outsourcing Development in EU (2016-2021) 3.2.2 Sales Value of Major Company in EU Market (2016-2021) 3.2.3 EU Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.2.4 Sales in EU Market, by Type (2026-2027) 3.3 USA Technical Support Outsourcing Market 3.3.1 Top Companies leading Technical Support Outsourcing Development in USA (2016-2021) 3.3.2 Sales Value of Major Company in USA Market (2016-2021) 3.3.3 USA Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.3.4 Sales in USA Market, by Type (2026-2027) 3.4 Japan Technical Support Outsourcing Market 3.4.1 Top Companies leading Technical Support Outsourcing Development in Japan (2016-2021) 3.4.2 Sales Value of Major Company in Japan Market (2016-2021) 3.4.3 Japan Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.4.4 Sales in Japan Market, by Type (2026-2027) 3.5 India Technical Support Outsourcing Market 3.5.1 Top Companies leading Technical Support Outsourcing Development in India (2016-2021) 3.5.2 Sales Value of Major Company in India Market (2016-2021) 3.5.3 India Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.5.4 Sales in India Market, by Type (2026-2027) 3.6 Southeast Asia Technical Support Outsourcing Market 3.6.1 Top Companies leading Technical Support Outsourcing Development in Southeast Asia (2016-2021) 3.6.2 Sales Value of Major Company in Southeast Asia Market (2016-2021) 3.6.3 Southeast Asia Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.6.4 Sales in Southeast Asia Market, by Type (2026-2027) 3.7 South America Technical Support Outsourcing Market 3.7.1 Top Companies leading Technical Support Outsourcing Development in South America (2016-2021) 3.7.2 Sales Value of Major Company in South America Market (2016-2021) 3.7.3 South America Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) 3.7.4 Sales in South America Market, by Type (2026-2027) 4 Value Chain (Impact of COVID-19) 4.1 Technical Support Outsourcing Value Chain Analysis 4.1.1 Upstream 4.1.2 Downstream 4.2 COVID-19 Impact on Technical Support Outsourcing Industry 4.2.1 Industrial Policy Issued Under the Epidemic Situation 4.3 Cost-Under the Epidemic Situation 4.3.1 Cost of Raw Material 4.4 Channel Analysis 4.4.1 Distribution Channel-Under the Epidemic Situation 4.4.2 Distributors 5 Regional Market Forecast (2021-2027) 5.1 Global Technical Support Outsourcing Sales and Growth Rate (2021-2027) 5.2 Global Technical Support Outsourcing Sales Value and Growth Rate (2021-2027) 6 Technical Support Outsourcing Competitive Analysis 6.1 Accenture 6.1.1 Accenture Company Profiles 6.1.2 Accenture Product Introduction 6.1.3 Accenture Technical Support Outsourcing Production, Revenue (2016-2021) 6.1.4 SWOT Analysis 6.2 Collabera 6.2.1 Collabera Company Profiles 6.2.2 Collabera Product Introduction 6.2.3 Collabera Technical Support Outsourcing Production, Revenue (2016-2021) 6.2.4 SWOT Analysis 6.3 Genpact 6.3.1 Genpact Company Profiles 6.3.2 Genpact Product Introduction 6.3.3 Genpact Technical Support Outsourcing Production, Revenue (2016-2021) 6.3.4 SWOT Analysis 6.4 HCL Technologies 6.4.1 HCL Technologies Company Profiles 6.4.2 HCL Technologies Product Introduction 6.4.3 HCL Technologies Technical Support Outsourcing Production, Revenue (2016-2021) 6.4.4 SWOT Analysis 6.5 Infosys 6.5.1 Infosys Company Profiles 6.5.2 Infosys Product Introduction 6.5.3 Infosys Technical Support Outsourcing Production, Revenue (2016-2021) 6.5.4 SWOT Analysis 7 Conclusion
List of Tables and Figures Figure Product Introduction Table Production (K Units) and Revenue (Million USD) of Major Players (2016-2021) Figure Global Technical Support Outsourcing Production Market Share of Top 5 Players Table CAGR of Major Market (2021-2027) Table CAGR in Terms of Production of Each Type (2026-2027) Table CAGR in Terms of Production of Each Application (2026-2027) Table Global Technical Support Outsourcing Sales (K Unit) by Type (2026-2027) Figure Global Technical Support Outsourcing Sales (K Unit) and Growth Rate (2026-2027) Figure Global Technical Support Outsourcing Sales Market Share (%) by Type (2019 -2020) Table Global Technical Support Outsourcing Sales Value (Million USD) by Type (2026-2027) Figure Global Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2026-2027) Figure Global Technical Support Outsourcing Sales Value Market Share (%) by Type (2019-2020) Table Global Technical Support Outsourcing Sales (K Unit) by Application (2026-2027) Table China Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table China Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table China Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure China Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table China Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table China Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table China Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure China Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Table EU Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table EU Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table EU Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure EU Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table EU Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table EU Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table EU Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure EU Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Table USA Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table USA Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table USA Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure USA Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table USA Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table USA Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table USA Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure USA Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Table Japan Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table Japan Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table Japan Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure Japan Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table Japan Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table Japan Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table Japan Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure Japan Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Table India Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table India Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table India Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure India Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table India Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table India Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table India Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure India Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Table Southeast Asia Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table Southeast Asia Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table Southeast Asia Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure Southeast Asia Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table Southeast Asia Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table Southeast Asia Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table Southeast Asia Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure Southeast Asia Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Table South America Technical Support Outsourcing Sales (K Unit) of Major Company (2016-2021) Table South America Technical Support Outsourcing Sales Market Share of Major Company (2016-2021) Table South America Technical Support Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure South America Technical Support Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table South America Technical Support Outsourcing Sales Value Share of Major Company (2016-2021) Table South America Technical Support Outsourcing Price (USD/Unit), by Type (2019-2020) Table South America Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure South America Technical Support Outsourcing Sales (Unit) by Type (2026-2027) Figure Value Chain Structure of Technical Support Outsourcing Table Value Chain Table Key Suppliers of Raw Material/Components Table Key Downstream Customer in Each Application Field Table Industry News List of Technical Support Outsourcing Figure Cost Structure of Technical Support Outsourcing in 2020 Table Distributors/Traders List Table Regional Market Sales (K Unit) (2021-2027) Table Regional Market Sales Share (2021-2027) Figure Global Technical Support Outsourcing Sales (Unit), Growth Rate & Market Share (2021-2027) Table Regional Market Sales Value (Million USD) (2021-2027) Table Regional Market Sales Value Share (2021-2027) Figure Global Technical Support Outsourcing Sales Value (Million USD), Growth Rate & Market Share (2021-2027) Table Accenture Profiles Table Accenture Technical Support Outsourcing Product Introduction Table Accenture Technical Support Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure Accenture SWOT Analysis Table Collabera Profiles Table Collabera Technical Support Outsourcing Product Introduction Table Collabera Technical Support Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure Collabera SWOT Analysis Table Genpact Profiles Table Genpact Technical Support Outsourcing Product Introduction Table Genpact Technical Support Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure Genpact SWOT Analysis Table HCL Technologies Profiles Table HCL Technologies Technical Support Outsourcing Product Introduction Table HCL Technologies Technical Support Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure HCL Technologies SWOT Analysis Table Infosys Profiles Table Infosys Technical Support Outsourcing Product Introduction Table Infosys Technical Support Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021)
