Published Date：Mar.2021
Industry：Chemical & Material
Pages：106 Table Number：126
Single User Price：￥3650.00
Enterprise User Price：￥5600.00
Summary As the world continues to deal with COVID-19, economies are moving into recession, under multiple adverse factors, the GDP of European and American countries in the second quarter suffered a historical contraction. At an annualized rate, the US GDP fell by 32.9% month on month, while the overall GDP of the euro zone fell by 12.1%. Moreover, the economic prospects of Europe and the United States in the third quarter under the epidemic situation are hardly optimistic. The resumption of work and production not only brought economic data back, but also triggered a rebound in the epidemic situation. At present, the United States is still the 'epicenter' of the global epidemic. The total number of confirmed cases has exceeded 4.8 million, and the epidemic situation in some European countries has also rebounded. Affected by this, more than 20 states in the United States have announced the suspension or withdrawal of part of the economic restart plan. Britain and Italy have also decided to extend the state of emergency. The rebound of the epidemic situation has posed considerable risks to the economic prospects of Europe and the United States. In the second quarter of this year, US GDP shrank by 9.5% on a month on month basis, or 32.9% at an annual rate, the largest decline since the 1940s. Data show that the sharp decline in personal consumption is the main drag on the U.S. GDP growth in the second quarter. Compared with the United States, Europe's economic contraction in the second quarter was smaller, but it was also the lowest on record, with Germany and France contracting more than 10%. According to the data released by the Federal Bureau of statistics, Germany's GDP fell by 10.1% in the second quarter after adjusting for prices, seasons and working days, the largest decline since the quarterly economic data were available in 1970. Thanks to the effective control and policy support of the new epidemic, China's economy rebounded sharply in the second quarter. The growth rate of manufacturing industry, which accounted for about 28% of GDP, rebounded sharply to 4.4% from the negative value in the first quarter. Chinese original equipment manufacturers (OEMs) and suppliers are ramping up production. And there are increased investments in digital footprints in manufacturing. OEMs in other parts of the world are offering incentives to drive sales. XYZResearch published a report for global Help Desk Outsourcing market in this environment. In terms of revenue, this research report indicated that the global Help Desk Outsourcing market was valued at USD XXX million in 2020, and it is expected to reach a value of USD XXX million by 2027, at a CAGR of XX % over the forecast period 2021-2027. Correspondingly, the forecast analysis of Help Desk Outsourcing industry comprises of China, USA, Japan, India, Korea and South America, with the production and revenue data in each of the sub-segments. The CSC aims at producing XX K Units Help Desk Outsourcing in 2020, with XX % production to take place in global market, HCL Technologies accounts for a volume share of XX %. Regional Segmentation (Value; Revenue, USD Million, 2026-2027) of Help Desk Outsourcing Market by XYZResearch Include China EU USA Japan India Southeast Asia South America Competitive Analysis; Who are the Major Players in Help Desk Outsourcing Market? CSC HCL Technologies HP Enterprise Services IBM Qcom Outsourcing Wipro ... Major Type of Help Desk Outsourcing Covered in XYZResearch report: Outsourced Level 1 and Level 2 Support Services Outsourced Technical Helpdesk Support Services Application Segments Covered in XYZResearch Market Large Enterprises Small and Medium Enterprises Application 3 For any other requirements, please feel free to contact us and we will provide you customized report.
Table of Contents Global Help Desk Outsourcing Market Analysis 2021, With Top Companies, Production, Revenue, Consumption, Price and Growth Rate 1 Market Scope 1.1 Product Details and Introduction 1.1.1 Outsourced Level 1 and Level 2 Support Services -Product Introduction and Major Manufacturers 1.1.2 Outsourced Technical Helpdesk Support Services -Product Introduction and Major Manufacturers 1.2 Market Snapshot 1.2.1 Major Companies Overview 1.2.2 Market Concentration 1.2.3 Six-Year Compound Annual Growth Rate (CAGR) 2 Global Help Desk Outsourcing Market Assessment, by Segmentation 2.1 Type Breakdown Estimates & Forecast, Sales Volume (2026-2027) 2.2 Type Breakdown Estimates & Forecast, Sales Value (2026-2027) 2.3 Application Breakdown Estimates & Forecast, by Application (2026-2027) 3 Regional Market Analysis 3.1 China Help Desk Outsourcing Market 3.1.1 Top Companies leading Help Desk Outsourcing Development in China (2016-2021) 3.1.2 Sales Value of Major Company in China Market (2016-2021) 3.1.3 China Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.1.4 Sales in China Market, by Type (2026-2027) 3.2 EU Help Desk Outsourcing Market 3.2.1 Top Companies leading Help Desk Outsourcing Development in EU (2016-2021) 3.2.2 Sales Value of Major Company in EU Market (2016-2021) 3.2.3 EU Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.2.4 Sales in EU Market, by Type (2026-2027) 3.3 USA Help Desk Outsourcing Market 3.3.1 Top Companies leading Help Desk Outsourcing Development in USA (2016-2021) 3.3.2 Sales Value of Major Company in USA Market (2016-2021) 3.3.3 USA Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.3.4 Sales in USA Market, by Type (2026-2027) 3.4 Japan Help Desk Outsourcing Market 3.4.1 Top Companies leading Help Desk Outsourcing Development in Japan (2016-2021) 3.4.2 Sales Value of Major Company in Japan Market (2016-2021) 3.4.3 Japan Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.4.4 Sales in Japan Market, by Type (2026-2027) 3.5 India Help Desk Outsourcing Market 3.5.1 Top Companies leading Help Desk Outsourcing Development in India (2016-2021) 3.5.2 Sales Value of Major Company in India Market (2016-2021) 3.5.3 India Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.5.4 Sales in India Market, by Type (2026-2027) 3.6 Southeast Asia Help Desk Outsourcing Market 3.6.1 Top Companies leading Help Desk Outsourcing Development in Southeast Asia (2016-2021) 3.6.2 Sales Value of Major Company in Southeast Asia Market (2016-2021) 3.6.3 Southeast Asia Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.6.4 Sales in Southeast Asia Market, by Type (2026-2027) 3.7 South America Help Desk Outsourcing Market 3.7.1 Top Companies leading Help Desk Outsourcing Development in South America (2016-2021) 3.7.2 Sales Value of Major Company in South America Market (2016-2021) 3.7.3 South America Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) 3.7.4 Sales in South America Market, by Type (2026-2027) 4 Value Chain (Impact of COVID-19) 4.1 Help Desk Outsourcing Value Chain Analysis 4.1.1 Upstream 4.1.2 Downstream 4.2 COVID-19 Impact on Help Desk Outsourcing Industry 4.2.1 Industrial Policy Issued Under the Epidemic Situation 4.3 Cost-Under the Epidemic Situation 4.3.1 Cost of Raw Material 4.4 Channel Analysis 4.4.1 Distribution Channel-Under the Epidemic Situation 4.4.2 Distributors 5 Regional Market Forecast (2021-2027) 5.1 Global Help Desk Outsourcing Sales and Growth Rate (2021-2027) 5.2 Global Help Desk Outsourcing Sales Value and Growth Rate (2021-2027) 6 Help Desk Outsourcing Competitive Analysis 6.1 CSC 6.1.1 CSC Company Profiles 6.1.2 CSC Product Introduction 6.1.3 CSC Help Desk Outsourcing Production, Revenue (2016-2021) 6.1.4 SWOT Analysis 6.2 HCL Technologies 6.2.1 HCL Technologies Company Profiles 6.2.2 HCL Technologies Product Introduction 6.2.3 HCL Technologies Help Desk Outsourcing Production, Revenue (2016-2021) 6.2.4 SWOT Analysis 6.3 HP Enterprise Services 6.3.1 HP Enterprise Services Company Profiles 6.3.2 HP Enterprise Services Product Introduction 6.3.3 HP Enterprise Services Help Desk Outsourcing Production, Revenue (2016-2021) 6.3.4 SWOT Analysis 6.4 IBM 6.4.1 IBM Company Profiles 6.4.2 IBM Product Introduction 6.4.3 IBM Help Desk Outsourcing Production, Revenue (2016-2021) 6.4.4 SWOT Analysis 6.5 Qcom Outsourcing 6.5.1 Qcom Outsourcing Company Profiles 6.5.2 Qcom Outsourcing Product Introduction 6.5.3 Qcom Outsourcing Help Desk Outsourcing Production, Revenue (2016-2021) 6.5.4 SWOT Analysis 6.6 Wipro 6.6.1 Wipro Company Profiles 6.6.2 Wipro Product Introduction 6.6.3 Wipro Help Desk Outsourcing Production, Revenue (2016-2021) 6.6.4 SWOT Analysis 7 Conclusion
List of Tables and Figures Figure Product Introduction Table Production (K Units) and Revenue (Million USD) of Major Players (2016-2021) Figure Global Help Desk Outsourcing Production Market Share of Top 5 Players Table CAGR of Major Market (2021-2027) Table CAGR in Terms of Production of Each Type (2026-2027) Table CAGR in Terms of Production of Each Application (2026-2027) Table Global Help Desk Outsourcing Sales (K Unit) by Type (2026-2027) Figure Global Help Desk Outsourcing Sales (K Unit) and Growth Rate (2026-2027) Figure Global Help Desk Outsourcing Sales Market Share (%) by Type (2019 -2020) Table Global Help Desk Outsourcing Sales Value (Million USD) by Type (2026-2027) Figure Global Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2026-2027) Figure Global Help Desk Outsourcing Sales Value Market Share (%) by Type (2019-2020) Table Global Help Desk Outsourcing Sales (K Unit) by Application (2026-2027) Table China Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table China Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table China Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure China Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table China Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table China Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table China Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure China Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Table EU Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table EU Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table EU Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure EU Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table EU Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table EU Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table EU Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure EU Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Table USA Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table USA Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table USA Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure USA Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table USA Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table USA Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table USA Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure USA Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Table Japan Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table Japan Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table Japan Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure Japan Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table Japan Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table Japan Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table Japan Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure Japan Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Table India Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table India Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table India Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure India Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table India Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table India Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table India Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure India Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Table Southeast Asia Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table Southeast Asia Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table Southeast Asia Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure Southeast Asia Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table Southeast Asia Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table Southeast Asia Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table Southeast Asia Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure Southeast Asia Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Table South America Help Desk Outsourcing Sales (K Unit) of Major Company (2016-2021) Table South America Help Desk Outsourcing Sales Market Share of Major Company (2016-2021) Table South America Help Desk Outsourcing Sales Value (Million USD) of Major Company (2016-2021) Figure South America Help Desk Outsourcing Sales Value (Million USD) and Growth Rate (2016-2021) Table South America Help Desk Outsourcing Sales Value Share of Major Company (2016-2021) Table South America Help Desk Outsourcing Price (USD/Unit), by Type (2019-2020) Table South America Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure South America Help Desk Outsourcing Sales (Unit) by Type (2026-2027) Figure Value Chain Structure of Help Desk Outsourcing Table Value Chain Table Key Suppliers of Raw Material/Components Table Key Downstream Customer in Each Application Field Table Industry News List of Help Desk Outsourcing Figure Cost Structure of Help Desk Outsourcing in 2020 Table Distributors/Traders List Table Regional Market Sales (K Unit) (2021-2027) Table Regional Market Sales Share (2021-2027) Figure Global Help Desk Outsourcing Sales (Unit), Growth Rate & Market Share (2021-2027) Table Regional Market Sales Value (Million USD) (2021-2027) Table Regional Market Sales Value Share (2021-2027) Figure Global Help Desk Outsourcing Sales Value (Million USD), Growth Rate & Market Share (2021-2027) Table CSC Profiles Table CSC Help Desk Outsourcing Product Introduction Table CSC Help Desk Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure CSC SWOT Analysis Table HCL Technologies Profiles Table HCL Technologies Help Desk Outsourcing Product Introduction Table HCL Technologies Help Desk Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure HCL Technologies SWOT Analysis Table HP Enterprise Services Profiles Table HP Enterprise Services Help Desk Outsourcing Product Introduction Table HP Enterprise Services Help Desk Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure HP Enterprise Services SWOT Analysis Table IBM Profiles Table IBM Help Desk Outsourcing Product Introduction Table IBM Help Desk Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure IBM SWOT Analysis Table Qcom Outsourcing Profiles Table Qcom Outsourcing Help Desk Outsourcing Product Introduction Table Qcom Outsourcing Help Desk Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021) Figure Qcom Outsourcing SWOT Analysis Table Wipro Profiles Table Wipro Help Desk Outsourcing Product Introduction Table Wipro Help Desk Outsourcing Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2016-2021)
